top of page
Dubai City View

Customer Survey Questionnaire

NOTE: 

​

Note: In thinking about your experience with ESC Group (Middle East), Please RATE ⭐ accordingly,

Score Equivalent:   ⭐⭐⭐⭐⭐= Excellent, ⭐⭐⭐⭐= Above Satisfactory, ⭐⭐⭐= Satisfactory             ⭐⭐= Below Satisfactory,⭐= Poor

ESC Staff actions demonstrate that customer satisfaction is important.PoorBelow SatisfactorySatisfactoryAbove SatisfactoryExcellentESC Staff actions demonstrate that customer satisfaction is important.
Serving customer’s needs takes precedence over other related needs.PoorBelow SatisfactorySatisfactoryAbove SatisfactoryExcellentServing customer’s needs takes precedence over other related needs.
ESC staff has a good understanding of products & services and provideds good technical support to the customer.PoorBelow SatisfactorySatisfactoryAbove SatisfactoryExcellentESC staff has a good understanding of products & services and provideds good technical support to the customer.
Responsiveness to your complaints.PoorBelow SatisfactorySatisfactoryAbove SatisfactoryExcellentResponsiveness to your complaints.
Your complaints were resolved; actions are always taken to identify problems.PoorBelow SatisfactorySatisfactoryAbove SatisfactoryExcellentYour complaints were resolved; actions are always taken to identify problems.
bottom of page